Shipping & Delivery Policy

Lord of War Gel Blasters Cairns Shipping & Delivery Policy

Lord of War Gel Blasters uses the best shipping options in the business to make sure your order gets to you as quickly and efficiently as possible.

We want to help you to get Blasting as quickly as possible. For that reason, if we receive your order and payment before midday AEST we aim to send your gear the same day that your order is placed. If you are an afternoon or evening shopper, we aim to send your products very next day (excluding weekends and public holidays).

 

Lord of War Gel Blasters Cairns Domestic Shipping

Our large warehouse is based in Cairns, Far North Queensland, and from there we ship to anywhere in Australia including the most remote parts of Western Australia, the Northern Territory and Queensland for a fixed rate of $15.00. (Some items maybe restricted from being shipped into your state)

Yes, that’s right, Lord of War Gel Blasters charges a fixed rate of $15.00 for domestic shipping Australia-wide to any residential address. This means that for any order for delivery to a residential address anywhere in Australia, at any time, and for any of our products, shipping will cost just $15.00.

For a further cost of $10.00, Lord of War Gel Blaster customers have the option of adding Australia-wide shipping insurance to any order.

Please note that if a Lord of War Gel Blaster customer wishes to have an order sent to an Australian PO Box (instead of a residential address), there will be an additional charge of $15.00, for a total of $30.00.

 

Lord of War Gel Blasters Cairns Order Tracking

Once your new equipment has been shipped, Lord of War Gel Blasters will send an email to the email address provided by you when you placed your order. This email will include the shipping details of your order and a tracking number so you can follow the progress of your new equipment online until it arrives at your address.

 

Lord of War Gel Blasters Cairns Duties and Taxes

Goods and Services Tax (GST) is incorporated into prices of each of our products and you will see the GST component of your order when you check out.

 

Lord of War Gel Blasters Cairns Changes to Delivery Address

As long as your products have not been shipped yet, Lord of War Gel Blasters can easily change your details in our system, including the shipping address that you provided when you placed your order.

If you need to change your shipping address you should call us on 0475636870 as soon as possible. Make sure you have your order reference number handy.

If your products have already been shipped we will not be able to change your nominated shipping address.

 

Lord of War Gel Blasters Cairns Order Cancellation

Prior to processing and shipping, you will generally be able to change your order. If you wish to do so give the Lord of War team a ring on 0475636870 or drop us an email at sales@lordofwar.com.au and quote your order reference number.

If your order has already been processed it will be too late to cancel it.

 

Lord of War Gel Blasters Cairns In-Store Collection

Any order placed with us can be collected from our shopfront in Cairns, at 194 Mulgrave Road, Cairns QLD. To do so, please make sure you select ‘store pickup’ when completing the online check-out.  By selecting ‘pick up in store’ you avoid shipping charges.

The process for collecting your new gear is easy:

  1. During checkout, choose ‘pick up in store’ as the shipping option;
  2. Once your order has been placed, wait to receive an email confirming your products are ready to be collected at Lord of War; and

iii.          Drop into the store with some photo identification, your order number, the credit card used to place the order (if applicable), and then simply pick up your gear.

Please be mindful that for any purchases in excess of $600.00, the credit card that was used when you placed the order, or a copy of your confirmation email from PayPal, will need to be shown to our staff when you come to collect order (in addition to your ID).

You may be able to arrange for someone else to collect orders with a combined value of under $500.00 from our shop in Cairns. The person you nominate to collect your new equipment will need to show his/her ID and provide your order number to the Lord of War staff upon collection. They will also need to know your name so they can identify the person they are collecting the gear for.

For orders totalling more than $600.00, you must collect the goods in person and present the required documents set out above.

 

My order (or part of it) has been damaged during delivery?

Please call Lord of War as soon as possible 047566870 and quote your order reference number. Alternatively, you can email us at sales@lordofwar.com.au

We ask that you avoid returning the products until after you have spoken to or heard back from a Lord of War staff member about the damage occasioned during delivery.

 

What do I do if my order (or part of it) does not appear to work properly?

Please call Lord of War as soon as possible 047566870 and quote your order reference number. Alternatively, you can email us at sales@lordofwar.com.au

We ask that you refrain from returning the products until after you have spoken to or heard back from a Lord of War staff member about the issue with your new gear.

 

Lord of War Gel Blasters Cairns Further Questions

If you have any questions or would like to discuss our shipping and delivery arrangements please feel free to call the friendly Lord of War Gel Blasters staff on (0475636870) Cairns Queensland or email us at sales@lordofwar.com.au